Deposits & Withdrawals

1. All deposits made to i8 will be credited to your member account after the payment has been received, processed and verified. You can make deposit into your member account at any time.
2. If you are using a deposit method to your member account in respect of which you are not the account holder, i8 reserves the right to deem such deposit into your member account as being invalid (and any winnings arising from such deposit as void).
3. For your convenience, deposits can be made into your member account via the pre-approved built-in Authorized Payment Solutions available in the i8’s platform. You can also perform deposit into your member account via manual direct transfer into i8’s banking account and submit your deposit slips to i8 for further processing and verification.
4. It is important to note that, without having an official written endorsement or consent letter from i8, the assigned Authorized Payment Solutions providers do not have the authorization to represent i8 by any means such as to receive funds on behalf of i8 and cannot in any way market, advertise, publicize or promote i8 and its services. i8 will not be responsible and does not accept any liability or indemnity claim of such.
5. Should funds be credited to your member account in error, it is your responsibility to inform i8 immediately without any delay. i8 reserves the right to void bets placed using funds that are credited incorrectly to your member account and to recover such funds via manual adjustment at any time.
6. There are limits and controls on the number of times for deposits and withdrawals that can be performed on the same day. You are not allowed to submit more than three (5) withdrawal requests in a day. You should therefore avoid sending duplicate requests repeatedly, as it will be counted into the daily limit.
7. The daily withdrawal limit is capped at RM50,000 (Ringgit Malaysia: Fifty Thousand Only).
8. A turnover of at least one (1) time on the value of deposit needs to be reached or achieved prior to a withdrawal request can be submitted.
9. i8 reserve the right, if deemed applicable or necessary, to charge a handling fee (at a fair and justifiable market rate) on the submitted withdrawal requests, based on the transaction costs as imposed by the selected third party payment gateway service provider.
10. Withdrawal of money from your member account may only be made in the same currency in which deposits were made. Moreover, withdrawal can only be made in the name of and to the registered account holder. No withdrawal cancellation can be submitted thereafter from you if the withdrawal transaction has already been made and on the way to your requested bank account.
11. All winnings from settled bets will be credited back to the balance of your member account and shall be withdrawn in accordance with i8’s Terms of Use.
12. i8 reserves the right to carry out random identification check or KYC (Know Your Customer) verification as a due diligence effort in respect to your withdrawal request, especially for transactions of large sum.
13. i8 reserves the right to charge you the relevant amounts incurred if there any charge-backs, reversals or other charges were incurred in respect to your member account. For the avoidance of doubt, your member account must not be used by you for personal fund management purposes, such as siphoning of funds by manipulating both the deposit and withdrawal transactions that is not being supported with a justifiable gaming activity. i8 reserves the sole right to deduct an administration charge, suspend your member account for further investigation, immediate closure of your member account or even forfeiting the available balance in your member account should such activity comes into i8’s alert and attention.
14. i8 has a built in robust system to monitor all wagers, incoming and outgoing transactions diligently in ensuring all transactions commensurate to the gaming activities; as a proactive precaution to restrict money laundering activities. If, in a single instance, or over a period of time, we have reasonable grounds to suspect you on using your member account for the purposes other than the adequate placing of a wager or bet, which may indicate money laundering, fraud or other criminal activity; i8 reserves the right under certain circumstances to take the following actions: 

• to ask for additional verification questions and/or documents;
• to return any non-wagered deposits or deposits balance to the originating deposit account and method, or where this is not possible, to a bank account held in your name with a description of the transaction as we deem fit;
• to withhold the balance payment of your real money without providing you with reasons; to close or block your member account indefinitely without providing you with reasons;
• until the required relevant information are provided by you accurately to our reasonable satisfaction, i8 reserves the right to continue suspend and restrict your member account in any manner that i8 reasonably deem appropriate, including by preventing you from placing any bets or wagers, or from withdrawing your funds, until the checks are completed satisfactorily.
• All customers must come to our i8 platform to check and confirm bank account confirmation again before recharging. If the remittance has been transferred to a bank account that has been blocked or closed, i8 has the absolute right to delay crediting your i8 account for confirmation.